Referral programme policy
REFERRAL PROGRAMME POLICY
Last Updated: 25 July 2026
1. Overview & Referral Rewards
SEBSERVICE offers an exclusive referral programme designed to reward our valued customers. By referring new clients to our platform, registered account holders can earn store credit to use towards future CAD design services, 3D printing, or custom products.
Each registered customer account is provided with a unique referral link accessible within their account dashboard.
2. Eligibility & Qualifying Criteria
A referral reward is triggered and credited to your account when:
A new customer accesses our website via your unique referral link.
The referred customer completes a valid, qualifying purchase.
The order is paid in full and successfully processed.
Referral credit will not be awarded for orders that are subsequently cancelled, refunded, charged back, or subject to a payment dispute.
3. Reward Commission Rate
Commission Rate: Eligible referrals generate a reward equivalent to 5% of the net value of the qualifying purchase (excluding shipping fees and applicable taxes).
Credit Allocation: The reward is automatically credited to the referring customer's store account balance.
4. 30-Day Pending Period
To account for order processing, potential cancellations, or statutory return requests:
Referral rewards are subject to a 30-day pending period from the date of the qualifying purchase.
During this 30-day period, referral credits will be displayed in your account ledger as Pending and cannot be redeemed.
Once the 30-day period expires and the sale is deemed final, the credit will automatically transfer to your Available Balance.
5. Redeeming Store Credit
Available store credit may be applied during checkout toward future orders placed on the SEBSERVICE website.
Store credit can be combined with other standard account balances unless explicitly stated otherwise during promotional events.
6. Program Restrictions & No Cash Alternative
Referral rewards and accumulated store credits:
No Cash Value: Cannot be withdrawn, cashed out, or refunded as currency to a bank account or credit card.
Non-Transferable: Cannot be transferred, sold, or assigned to another customer or third-party account.
Redemption Limit: May only be redeemed directly against physical products, CAD design work, or additive manufacturing services on the SEBSERVICE website.
7. Fair Play & Anti-Abuse Policy
SEBSERVICE strictly prohibits fraudulent activity and manipulation of the referral system. We reserve the immediate right to cancel pending/available credits, revoke referral links, or terminate user accounts if we detect:
Self-Referrals: Creating multiple or dummy accounts to refer yourself.
Spamming: Unsolicited bulk distribution of referral links across coupon sites, forums, or spam emails.
Misrepresentation: Misleading potential customers regarding pricing, discounts, or services.
Any other activity deemed unfair, manipulative, or harmful to SEBSERVICE.
8. Program Modifications & Termination
SEBSERVICE reserves the right to modify, adjust commission rates, suspend, or terminate the Referral Programme (or any portion thereof) at any time without prior notice. Any existing, legitimately earned "Available Credit" at the time of program changes will remain valid according to these terms.
9. Contact Information
If you have any questions about your referral link, pending rewards, or store credit balance, please get in touch:
SEBSERVICE
Unit A, 82 James Carter Road
Mildenhall, IP28 7DE
United Kingdom
Email: [email protected]
Website: https://www.sebservice.co.uk
Last Updated: 25 July 2026
1. Overview & Referral Rewards
SEBSERVICE offers an exclusive referral programme designed to reward our valued customers. By referring new clients to our platform, registered account holders can earn store credit to use towards future CAD design services, 3D printing, or custom products.
Each registered customer account is provided with a unique referral link accessible within their account dashboard.
2. Eligibility & Qualifying Criteria
A referral reward is triggered and credited to your account when:
A new customer accesses our website via your unique referral link.
The referred customer completes a valid, qualifying purchase.
The order is paid in full and successfully processed.
Referral credit will not be awarded for orders that are subsequently cancelled, refunded, charged back, or subject to a payment dispute.
3. Reward Commission Rate
Commission Rate: Eligible referrals generate a reward equivalent to 5% of the net value of the qualifying purchase (excluding shipping fees and applicable taxes).
Credit Allocation: The reward is automatically credited to the referring customer's store account balance.
4. 30-Day Pending Period
To account for order processing, potential cancellations, or statutory return requests:
Referral rewards are subject to a 30-day pending period from the date of the qualifying purchase.
During this 30-day period, referral credits will be displayed in your account ledger as Pending and cannot be redeemed.
Once the 30-day period expires and the sale is deemed final, the credit will automatically transfer to your Available Balance.
5. Redeeming Store Credit
Available store credit may be applied during checkout toward future orders placed on the SEBSERVICE website.
Store credit can be combined with other standard account balances unless explicitly stated otherwise during promotional events.
6. Program Restrictions & No Cash Alternative
Referral rewards and accumulated store credits:
No Cash Value: Cannot be withdrawn, cashed out, or refunded as currency to a bank account or credit card.
Non-Transferable: Cannot be transferred, sold, or assigned to another customer or third-party account.
Redemption Limit: May only be redeemed directly against physical products, CAD design work, or additive manufacturing services on the SEBSERVICE website.
7. Fair Play & Anti-Abuse Policy
SEBSERVICE strictly prohibits fraudulent activity and manipulation of the referral system. We reserve the immediate right to cancel pending/available credits, revoke referral links, or terminate user accounts if we detect:
Self-Referrals: Creating multiple or dummy accounts to refer yourself.
Spamming: Unsolicited bulk distribution of referral links across coupon sites, forums, or spam emails.
Misrepresentation: Misleading potential customers regarding pricing, discounts, or services.
Any other activity deemed unfair, manipulative, or harmful to SEBSERVICE.
8. Program Modifications & Termination
SEBSERVICE reserves the right to modify, adjust commission rates, suspend, or terminate the Referral Programme (or any portion thereof) at any time without prior notice. Any existing, legitimately earned "Available Credit" at the time of program changes will remain valid according to these terms.
9. Contact Information
If you have any questions about your referral link, pending rewards, or store credit balance, please get in touch:
SEBSERVICE
Unit A, 82 James Carter Road
Mildenhall, IP28 7DE
United Kingdom
Email: [email protected]
Website: https://www.sebservice.co.uk
Last updated: 2026-07-25 05:33:20